UX Book Club – The Design of Everyday Things
Originally published in 1988, “The Design of Every Day Things” may be perceived as outdated. The objects, technologies, and devices we use everyday have advanced since 1988. However, the way we interact with them both physically and psychologically has hardly changed. Donald A. Norman, an…
From Databank to Glass: The Amazing History of Wearable Tech
The term “wearable technology” may still bring to mind the kind of high-tech gadgets Q designs for James Bond. But “wearables” are no longer confined to science fiction – they are gaining real mainstream momentum. ABI Research estimates 485 million wearable devices will ship in…
Mobile App for Large US Insurer
Reference architecture and a prototype of an application offering videos on healthy living. Stores information regarding medications, current conditions, vaccinations, and allergies. Sends push notifications if prescription/annual exam is due. CLIENT Company that provides insurance coverage for approximately 6.5 million people in the US BUSINESS…
Taking a Look at the State of Enterprise Applications
Checking your watch confirms what should have been a relatively simple task has now stretched into hours of your life wasted. The impossibly long wait time gives you time to reflect on how you’ve spent half of it in the wrong area only to be…
Starship Enterprise
“IT’S CUSTOMER INTERACTION JIM, BUT NOT AS WE KNOW IT” As any Trekkie will know – and any non-Trekkie will know how to deride – Mr. Spock was a super-intelligent guy to have on any team. What a shock it is to find his intelligence…
Perfect Harmony – The Critical Role of User Experience Design
MAN AND MACHINE IN PERFECT HARMONY Two universal, but unspoken, threads ran through Gartner’s recently published Top Ten Technology Trends. Every trend mentioned by Gartner shares a fundamental requirement if it’s to make an impact – the technology has to be usable and it has…
Why Your Product Owners Need User Experience: 4 Rules for a Successful Product Redesign
Often Saggezza is asked to create a unifying experience across multiple legacy enterprise applications. Several approaches can be taken depending on your company’s experience and comfort level with product design and development. This poses an interesting challenge due to the simple fact that many companies…
The Objects Between Big Data and UX
As a proponent of user-centered UX design, I am always on the lookout for new takes on the design process that may play a role in allowing the systems that we design to be more user friendly. Sophia Voychehovski’s article on Object-Oriented UX struck me…
Merchant Portal User Interface Development
OUR CLIENT Fortune 500 digital payments technology company. BUSINESS CHALLENGE Our Client’s digital wallet is available for thousands of merchants to integrate into their ecommerce stores, allowing shoppers a faster, safer way to make purchases. Prior to working with Saggezza our client had an existing merchant…
Revolutionizing the Payments Industry
For those of us who grew up loving science fiction and hearing futurists speak of societies that no longer use cash, societies in which currency was just debits and credits transferred via computer systems, that future is in close reach. The payments industry is currently…