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User Experience

Starship Enterprise 

“IT’S CUSTOMER INTERACTION JIM, BUT NOT AS WE KNOW IT” As any Trekkie will know – and any non-Trekkie will know how to deride – Mr. Spock was a super-intelligent guy to have on any team. What a shock it is to find his intelligence…

User Experience

The Objects Between Big Data and UX 

As a proponent of user-centered UX design, I am always on the lookout for new takes on the design process that may play a role in allowing the systems that we design to be more user friendly. Sophia Voychehovski’s article on Object-Oriented UX struck me…

User Experience

Merchant Portal User Interface Development 

OUR CLIENT Fortune 500 digital payments technology company. BUSINESS CHALLENGE Our Client’s digital wallet is available for thousands of merchants to integrate into their ecommerce stores, allowing shoppers a faster, safer way to make purchases. Prior to working with Saggezza our client had an existing merchant…

User Experience

Revolutionizing the Payments Industry 

For those of us who grew up loving science fiction and hearing futurists speak of societies that no longer use cash, societies in which currency was just debits and credits transferred via computer systems, that future is in close reach.  The payments industry is currently…